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HPE

Hewlett Packard Enterprise (HA5N4PE) HPE 2Y PW FC 24x7 DL380p Gen8 SVC

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SKU:
HA5N4PE
MPN:
HA5N4PE
Availability:
On backorder. Usual lead time is 3 weeks. Contact Us for Availability
Shipping:
Calculated at Checkout
$8,823.68 Inc. GST
$8,021.53 Ex. GST

Description

Description
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: HA5N4PE
Manufacturer Website Address: https://www.hpe.com/au/
Brand Name: HPE
Service Name: Foundation Care - Post Warranty
Marketing Information:

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.

Features

Choice of Foundation Care service-level options
Escalation management
HPE electronic remote support solution
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
Access to electronic support information and services
Product Type: Warranty
Service Information
Service Main Type: Maintenance
Service Sub Type:
  • Physical
  • Electronic
Service Characteristic: Labour
Service Description: 24x7x4 Hour
Provided Support:
  • Remote Diagnosis
  • Software Support
  • Repair
  • Remote Technical Support
  • Collaborative Call Management
  • Escalation Support
  • Online Support Tools Access
  • Phone Support
Service Response Time: 4 Hour - repair
Service Location: On-site
Service Duration: 2 Year
Product Supported: HPE Servers:
  • OEM ProLiant DL380p Gen8
  • ProLiant DL388p Gen8
  • ProLiant DL380p Gen8
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