Hewlett Packard Enterprise (HA6M4PE) HPE 1Y PW FC NBD wDMR SO 5500 44TB SVC

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.

• Software Support
• Remote Diagnosis
• Remote Technical Support
• Repair
• Collaborative Call Management
• Escalation Support
• Web Knowledge Base Access
• Parts Replacement
• Phone Support
• New Releases Update
• Comprehensive Defective Material Retention
• Defective Media Retention

• Next Business Day - Parts and Labor
• 2 Hour - Phone consulting