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HPE

Hewlett Packard Enterprise (HA6M9PE) HPE 1Y PW FC 24x7 SO 5500 60TB Upg SVC

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SKU:
HA6M9PE
MPN:
HA6M9PE
Availability:
On backorder. Usual lead time is 3 weeks. Contact Us for Availability
Shipping:
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  • Hewlett Packard Enterprise (HA6M9PE) HPE 1Y PW FC 24x7 SO 5500 60TB Upg SVC
  • Hewlett Packard Enterprise (HA6M9PE) HPE 1Y PW FC 24x7 SO 5500 60TB Upg SVC
  • Hewlett Packard Enterprise (HA6M9PE) HPE 1Y PW FC 24x7 SO 5500 60TB Upg SVC
  • Hewlett Packard Enterprise (HA6M9PE) HPE 1Y PW FC 24x7 SO 5500 60TB Upg SVC
$10,323.81 Inc. GST
$9,385.28 Ex. GST

Description

Description
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: HA6M9PE
Manufacturer Website Address: https://www.hpe.com/au/
Brand Name: HPE
Service Name: Foundation Care - Post Warranty
Marketing Information:

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.

Features

Choice of Foundation Care service-level options
Escalation management
HPE electronic remote support solution
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
Access to electronic support information and services
Product Type: Warranty
Service Information
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Characteristic: Parts & Labour
Service Description: 24x7x4 Hour
Provided Support:
  • Software Support
  • Remote Diagnosis
  • Remote Technical Support
  • Repair
  • Collaborative Call Management
  • Escalation Support
  • Web Knowledge Base Access
  • Parts Replacement
  • Phone Support
  • New Releases Update
Service Response Time:
  • 4 Hour - Parts and Labor
  • 2 Hour - Phone consulting
Service Location: On-site
Service Duration: 1 Year
Product Supported: HPE StoreOnce 5500 60TB Upgrade ; BB933D, BB933DR
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