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HPE

Hewlett Packard Enterprise (HG6Y5E) HPE 3Y FC 24x7 MS WS19 Essentials SVC

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SKU:
HG6Y5E
MPN:
HG6Y5E
Availability:
On backorder. Usual lead time is 3 weeks. Contact Us for Availability
Shipping:
Calculated at Checkout
$682.83 Inc. GST
$620.75 Ex. GST

Description

Description
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: HG6Y5E
Manufacturer Website Address: https://www.hpe.com/au/
Brand Name: HPE
Service Name: Foundation Care
Marketing Information:

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Benefits

HPE Foundation Care 24x7 Service

Features

Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
Firmware updates for selected products
Access to electronic support information and services
Product Type: Warranty
Service Information
Service Main Type: Technical
Service Sub Type:
  • Physical
  • Electronic
Service Description: 24x7x2 Hour
Provided Support:
  • Software Support
  • Phone Support
  • New Releases Update
  • Web Knowledge Base Access
  • Email Support
  • Fax-On-Demand
  • Firmware Updates
Service Response Time: 2 Hour - Software Support
Service Duration: 3 Year
Product Supported:
  • Software Title: Microsoft Windows Server 2019 Essentials
  • Installation Type: Locally installed
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