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HPE

HPE (HV6Y5E) HPE 4Y TC Ess wCDMR DL20 Gen10 SVC

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SKU:
HV6Y5E
MPN:
HV6Y5E
Availability:
On backorder. Usual lead time is 3 weeks. Contact Us for Availability
Shipping:
Calculated at Checkout
MSRP: $3,351.70
$3,146.21 Inc. GST
MSRP: $3,047.00
$2,860.19 Ex. GST
— You save $205.49

Description

Description
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: HV6Y5E
Manufacturer Website Address: https://www.hpe.com/au/
Brand Name: HPE
Service Name: Pointnext Tech Care Essential with Comprehensive Defective Material Retention
Marketing Information:

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

Product Type: Warranty
Service Information
Service Main Type: Technical
Provided Support: Comprehensive Defective Material Retention
Service Location: On-site
Service Duration: 4 Year
Product Supported: HPE ProLiant DL20 Gen10
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